What does the delivery cost?
- Free delivery on orders $50 and above, and products marked as free delivery. :D
- A flat fee of $5 is chargeable if your order is below $50 without any sets.
- For cash on delivery purchases. Please note that there will be an additional $5 redelivery charge only when a second trip had to be made due to failure to collect complete payment when someone was present to collect your purchase on the prior trip.
Do I still need to pay for delivery if 1 of my item is marked as free delivery?
- If your purchase contains at least 1 item marked as free delivery, the delivery for your entire purchase will be free of charge. :D
When will my purchase be delivered?
- Once we receive your order, it will be delivered either on the day of purchase or the very next day unless requested otherwise. :D ( 3 pm is the cut-off time for same day delivery except for Sundays. Orders made on Sundays will be delivered on Monday. )
- We deliver from 10 am to 10 pm daily including weekends and on most public holidays. You will be notified on the website in advance if there is a certain date that our delivery service is temporarily unavailable.
Can I choose a delivery date and timeslot?
- At this time, we are unable to guarantee delivery according to your specific date and time. However, during your checkout, you may state your preferred date and after OR before time you want your delivery to be made. You can be certain that we will do our utmost best to accommodate to your time. :D
- You can do so by entering the information in the order notes:
Are there any delivery location restrictions?
- As long as your location is in mainland Singapore, give us your full address and we will deliver. :D
What if there is no one present to collect my purchase?
- If there is no one present to collect your purchase, rest assured as there will not be any additional charges. We will come by either at a later timing or the very next day. :D
If you have any query, request or feedback, contact us. We will reply you as soon as we can! :D